How we work

A written scope, fixed price and clear acceptance criteria.

Discovery call

We look at your problem, store and numbers. You leave with a recommended next step.

Written scope and fixed price

You get deliverables, milestones, price and acceptance criteria before work starts.

Kickoff

We agree access, responsibilities and the first priorities.

Weekly written update

What changed, what is next and what needs your input. We reply within one working day.

Acceptance

Review the deliverables against the agreed criteria. Sprint remainder is due on acceptance.

Optional retainer

Ongoing support and improvements. Three-month minimum, then 30 days’ notice.