Order status support agent
Answer routine order questions. Hand unusual cases to your team.
See the workflow →AI solutions
AI that takes boring work off your team.
For teams doing repetitive support, order and finance work by hand. A person approves anything that touches money.
Sound familiar?
- The inbox is full of “where is my order?”
- Orders fail to sync and get fixed by hand.
- Payouts don’t match the bank.
- Calls and leads go unanswered after hours.
What we do
- A defined workflow and approved data sources
- Connections to the tools your team already uses
- An approval queue for changes to orders, prices or money
- Testing, handover and an optional monitoring retainer
AI phone receptionist
Answer calls and texts after hours, with clear handoffs.
See the workflow →ERP sync exception agent
Find sync failures before they hold up orders.
See the workflow →Payout reconciliation agent
Match payouts and draft journals for approval.
See the workflow →Wholesale order agent
Turn emailed purchase orders into checked draft orders.
See the workflow →Lead response agent
Route new leads and draft a reply in minutes.
See the workflow →Reviews and local presence
Ask for honest reviews and keep local information current.
See the workflow →AI search visibility tracker
See where AI buying answers name your store.
See the workflow →Australia surcharge margin rescue
Remove leftover surcharge logic and model margin after card fees.
See the workflow →People stay in control
The AI says it is an AI. It uses only your approved data and price lists. Changes to orders, prices or money wait for a person. Client data only goes into tools covered by a data processing agreement.
How it works
- Week 1–2Find
A Revenue Leak Audit and a written list of priorities.
- Week 2–6*Fix
A fixed-scope sprint with acceptance criteria and weekly written updates.
- MonthlyGrow
An optional retainer. Review work against profit each month.
*Planning window for a sprint, not a promise for every project. Build and AI timelines are set in the proposal.
What it costs
Prices for:
Prices in AUD. Prices exclude any local taxes.
Find
Revenue Leak Audit
A two-week review of your store, tracking and checkout, with a written plan ranked by revenue. Start with a free 2-minute video teardown if you want to test the fit first.
- 30-point store audit and tracking check
- Checkout, speed and accessibility review
- AI search visibility test
- Written plan and walkthrough call
A$2,300Fixed fee, credited against a sprint within 60 days
Discuss this planFix · most popular
Fixed-price sprint
One problem, solved end to end with a fixed scope, price and acceptance criteria.
- Checkout and payment fixes, including the Australian surcharge ban
- Tracking, consent and accessibility fixes
- Shopify and ERP sync repairs with an AI exception agent
- Tariff and landed-cost margin model
From A$5,900Fixed fee, 50% upfront and 50% on acceptance
Discuss this planGrow
Monthly retainer
Ongoing growth work from one team, reviewed against profit every month. Builds and migrations are quoted per project.
- Performance marketing on Meta, Google and TikTok
- CRO testing roadmap
- AI search visibility work
- AI agent monitoring and tuning
From A$2,300/mo3-month minimum, then 30 days' notice
Discuss this planLarger work is quoted after the call. Scope, timing and acceptance criteria are written down before kickoff.
Try your own numbers
A planning scenario, not a forecast or promised result. Examples are labelled in each calculator.
Questions
Does the AI say it is an AI?
Yes. It identifies itself in customer conversations.
What data does it use?
Only approved client data and price lists. Client data goes only to tools covered by a data processing agreement.
Can it change orders or money?
Those changes wait for a person to approve.
What happens when it is unsure?
It hands the case to your team, with context.
How is it priced?
Quoted after a 30-minute call, once the workflow and connections are clear.
Related services
Performance marketing
Paid ads planned around profit, not ROAS.
ROAS looks fine but profit doesn’t move.
- Profit-after-ads model and break-even ROAS per product
- Account restructure on Meta, Google and TikTok
- Creative testing plan and new ad creatives
From A$2,300/mo
Explore performance marketing →Conversion rate optimisation
More of your visitors buying, without more ad spend.
Traffic but few orders.
- Funnel and checkout audit
- Product page and checkout fixes
- A/B tests with a written hypothesis
A$2,300
Explore conversion rate optimisation →Talk through the problem
A 30-minute call. No obligation to hire.